Privacy Policy

Privacy Policy

Welcome to Eternal Industries. We respect your privacy and are committed to protecting the personal information you share with us through EternalIndustries.com.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you regarding your information.

Information We Collect

When you use our Website, we may collect the following information:

Personal Information

1. 1.

   Name

2. 2.

   Username

3. 3.

   Email address

4. 4.

   Phone number

5. 5.

   Billing address

6. 6.

   Shipping address

7. 7.

   Payment information (processed securely through our payment processor)

8. 8.

   Order history

9. 9.

   Account login credentials

Automatically Collected Information

When you visit our Website, we may automatically collect:

1. 1.

   IP address

2. 2.

   Browser type

3. 3.

   Device information

4. 4.

   Operating system

5. 5.

   Pages viewed

6. 6.

   Time spent on pages

7. 7.

   Referring website

8. 8.

   Cookie identifiers

This information helps us improve our Website and better understand how visitors use it.

How We Use Your Information

We use your information to:

1. 1.

   Process and fulfill orders

2. 2.

   Create and manage customer accounts

3. 3.

   Verify customer eligibility where appropriate

4. 4.

   Communicate regarding orders

5. 5.

   Send shipping notifications

6. 6.

   Respond to customer service requests

7. 7.

   Send newsletters and promotional emails (when you opt in)

8. 8.

   Improve our Website and customer experience

9. 9.

   Detect fraud and protect our business

10. 10.

    Comply with applicable laws and legal obligations

Age Restrictions

Our Website is intended only for adults who are at least 21 years of age.

We utilize age verification measures, including an age gate, to help restrict access to individuals under 21.

We do not knowingly collect personal information from anyone under 21. If we learn that we have collected such information, we will delete it as required by applicable law.

Cookies and Similar Technologies

We use cookies and similar technologies to:

1. 1.

   Keep users logged into their accounts

2. 2.

   Remember shopping cart contents

3. 3.

   Improve website functionality

4. 4.

   Measure website performance

5. 5.

   Analyze visitor behavior

6. 6.

   Enhance security

Cookies may be placed by us or by trusted third-party service providers.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain Website features.

Analytics

We use Google Analytics to better understand how visitors interact with our Website.

Google Analytics may collect information including:

1. 1.

   IP address

2. 2.

   Device information

3. 3.

   Browser information

4. 4.

   Pages visited

5. 5.

   Session duration

6. 6.

   Referral sources

Google may use this information in accordance with its own privacy policies.

WooCommerce

Our Website is powered by WooCommerce.

WooCommerce stores customer information necessary to:

1. 1.

   Process orders

2. 2.

   Maintain customer accounts

3. 3.

   Complete transactions

4. 4.

   Provide customer support

WooCommerce stores information only as necessary to operate our online store.

Payment Information

Payments are processed through secure third-party payment processors.

We do not intentionally store complete payment card numbers or card security codes on our servers.

Payment processors maintain their own privacy and security practices.

Email Communications

If you subscribe to our newsletter or create an account, we may send:

1. 1.

   Order confirmations

2. 2.

   Shipping updates

3. 3.

   Account notifications

4. 4.

   Promotional emails

5. 5.

   Product announcements

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Transactional emails related to purchases or your account may still be sent.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

1. 1.

   Payment processors

2. 2.

   Shipping carriers

3. 3.

   Website hosting providers

4. 4.

   Analytics providers

5. 5.

   Email marketing providers

6. 6.

   Fraud prevention services

These providers may access only the information necessary to perform services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, investigate fraud, or comply with lawful requests from government authorities.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

1. 1.

   Fulfill orders

2. 2.

   Maintain customer accounts

3. 3.

   Meet tax and accounting requirements

4. 4.

   Resolve disputes

5. 5.

   Enforce our agreements

6. 6.

   Comply with applicable laws

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

1. 1.

   Access your personal information

2. 2.

   Correct inaccurate information

3. 3.

   Request deletion of your personal information

4. 4.

   Request a copy of your information

5. 5.

   Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Please note that we may retain certain information when required by law or necessary to complete transactions, resolve disputes, detect fraud, or comply with legal obligations.

Do Not Track

Some web browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website does not respond differently when such signals are received.

Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: Info@EternalIndustries.com